Design of Customer-Oriented TQM Systems
Mohamed Adel Mohamed Mahmoud;
Abstract
In this thesis a new model is proposed for achieving quality organization “Customer-
Oriented TQM organization”
The model is based on the following four pillars:
Customer Involvement
Enhancing leadership
Ensuring total involvement
Maintaining focu
Oriented TQM organization”
The model is based on the following four pillars:
Customer Involvement
Enhancing leadership
Ensuring total involvement
Maintaining focu
Other data
| Title | Design of Customer-Oriented TQM Systems | Other Titles | تصميم نظم اداره الجوده الشامله الموجهه بالعميل | Authors | Mohamed Adel Mohamed Mahmoud | Keywords | Design of Customer-Oriented TQM Systems | Issue Date | 2009 | Description | In this thesis a new model is proposed for achieving quality organization “Customer- Oriented TQM organization” The model is based on the following four pillars: Customer Involvement Enhancing leadership Ensuring total involvement Maintaining focu |
Attached Files
| File | Size | Format | |
|---|---|---|---|
| Mohamed Adel Mohamed PhD Dissertation.pdf | 246.03 kB | Adobe PDF | View/Open |
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