The Effect of Implementing Evaluative Feedback on Staff Nurses’ Performance Regarding Documentation

Abstract

Background: Accurate documentation of nursing care is vital to protect patient from missed or unsafe care, periodic audit of the documents is crucial for assessing staff nurses' performance with provision of feedback to improve their performance. Aim: This study aimed to assess the effect of implementing evaluative feedback on staff nurses' performance regarding documentation. Research design: Quasi experimental design was used. Setting: El Demerdash University Hospital Subjects: 90 staff nurses were included in the study Data collection: An audit checklist of various nursing records in a patient file. Results: More than one quarter of staff nurses had adequate total performance regarding documentation at the pre intervention phase . However, it increased markedly after the intervention to reach 86.9% at the post intervention phase, and it decreased to 74.9% at the follow up phase which significantly higher than the pre intervention phase. Conclusion: There is a statistically significant improvement of staff nurses’ performance regarding documentation after using evaluative feedback. Recommendations: Evaluative feedback has to be used as a mean for improving nurses’ performance in different aspects of care. Current formats of nursing records should be revised and updated and expand using of an audit technique in different patient care areas. Key words: Documentation, Evaluative feedback, Staff nurses' performance.