Implementation of PDCA Process of Quality and Measuring its Effect on Nurses' Practice of Patient Safety Goals

Abstract

Patient safety is one of the most prominent healthcare challenges worldwide. Healthcare providers have to manage risks using their knowledge and skills in complex systems, and also by maintaining a safe level of patient care. Head nurses are at the middle level of nursing management system. They must have the ability of implementing innovative changes to enhance patient safety. PDCA (plan–do–check–act or plan–do–check–adjust) is an iterative four-step management method used in business for the control and continual improvement of processes and products. Its implementation could improve nursing care and consequently patient outcomes.