Application of Knowledge Management in Construction Sector: Design Phase

Abstract

The Architecture, Engineering and Construction (AEC) sectors are very important sectors for the world economy. The construction projects are unique kinds of project, as each project has its own conditions, contracts and phases, according to the type of the project. They take a long time to be accomplished and many disciplines are involved in the project. Nowadays the construction projects are becoming more complex. One of the essential project phases, is the design phase, where the customer’s requirements, design concepts and constructive aspects and standards are defined. In the design phase there is great amount of knowledge which is generated through the different stages of the design phase. This knowledge is used to produce the required documents that facilitate the construction phase and define all the project aspects. Unfortunately, there is a problem in the flow of knowledge in the design process. This is because of lack of communication among the parties involved in the design phase such as the owner, project manager, consultant, in some cases contractor, etc., as well as the lack of sharing knowledge among people and from phase to another, which cause taking decisions and solving problems according to uncertain knowledge about the project. As a result, rework occurs in the design and construction and consequently there is overrun in cost, time and effort.