Role Strain and Its Influence on Organizational Citizenship Behavior among Faculty Staff

Saad, Nema; Samah M. El sayed;

Abstract


Context: The quality of university education is highly affected by faculty staff engagement that drives them to go beyond their assigned
roles and job description to have Organizational Citizenship Behaviors (OCBs).
Aim: To investigate the influence of role strain on organizational citizenship behaviors (OCBs) among nursing faculty staff.
Methods: This analytic cross-sectional study was carried out at the Faculty of Nursing at Ain Shams University on a convenience
sample of 89 faculty members. Data were collected using a self-administered questionnaire with OCBs and role strain scales.
Results: Participants' age ranged from 25 and 53 years. 83.1% had high citizenship behaviors, and 68.5% had high role strain. The
citizenship behavior and role strain scores were positively and significantly correlated (r=0.253). The multivariate analysis identified role
strain score as a positive predictor of OCB score.
Conclusion: The nursing faculty staff in the study setting have high scores in OCBs and fewer scores in role strain. Their role strain
positively predicts their OCBs. It is recommended to carry out a similar study with a prospective follow-up design. The roles of
leadership style and job satisfaction in the relationship between role strain and OCBs need to be investigated.


Other data

Title Role Strain and Its Influence on Organizational Citizenship Behavior among Faculty Staff
Authors Saad, Nema ; Samah M. El sayed
Keywords Role strain;organizational citizenship behavior;faculty staff
Issue Date 1-Jul-2022
Publisher Nema F. Saad
Journal Evidence-Based Nursing Research 
Volume 4
Issue 3
Start page 1
End page 8
Description 
Organizational Citizenship Behaviors (OCBs)
comprise five domains: Altruism, courtesy,
conscientiousness, sportsmanship, and civic virtue or
civilized behavior (Yang & Kim, 2018; Jilani, 2019;
Nguyen et al., 2019).

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