Head Nurses’ Emotional Intelligence and Staff Nurses’ Engagement

Abstract

ursing leaders are responsible for facilitating the achievement of nursing, organizational and patient outcomes. Emotional intelligence (EI), has been identified as important for leaders in healthcare through the ability to identify, understand, and use emotions positively to manage anxiety, communicate well, empathize, overcome issues, solve problems, and manage conflicts. Employee engagement is a set of positive emotions that brings congruence and focus on goal alignment, resulting in the reduction of organizational nonconformity. Hence, understanding the interaction between managers’ EI and employee engagement is deemed important. This study was aimed at identifying the relationship between head nurses' emotional intelligence and staff nurses' engagement through assessing the level of head nurses' emotional intelligence, assessing the level of staff nurses' engagement, and finding out the relationship between head nurses' emotional intelligence and staff nurses' engagement. The study was conducted at Shebin El-kom Educational Hospital, located at Menoufia Governorate, and affiliated to the General Organization for Educational Institutions and Hospitals using a descriptive correlational design. It involved a head nurses group consisting of all head nurses (30) and their assistants (30) in the settin