Conflict Management Styles and Resiliency among Nursing Students from Different Cultures

Abstract

Conflict is a constant variable in one’s personal life and professional life. With the increasingly diversified workforce, conflicts occur more often. Conflict in the nursing profession has been recognized as a significant issue, and was related to low emotional intelligence, role ambiguity, communication problems, poor work environments, and lack of organizational support. While functional conflict can help an organization make necessary changes, dysfunctional conflict bears negative results. Nursing students are exposed to various types of conflicts while studying at the university. Their conflict resolution strategies and their resilience to such conflicts may be influenced by many factors, including culture and ethnicity. The aim of the study was to investigate conflict management styles used by nursing students with different cultures and their perception regarding resilience. This was achieved through identifying the types of conflict among nursing students from different cultures, Identifying conflict management styles among nursing students from different cultures, assessing resilience among nursing students from different cultures, and comparing between the different cultures of students regarding conflict types, conflict management styles and resilience.