Parents’ Satisfaction toward Nursing Care Provided for their Children at Pediatric Intensive Care Units

Abstract

Satisfaction is feelings of pleasure or disappointment resulting from comparing products perceived performance in relation to expectation. If the performance falls short of expectation, the parents are dissatisfied. If the performance matches the expectation, the parents are satisfied. If the performance exceeds the expectation, the parents are highly satisfied, Child satisfaction is important and commonly used indication for measuring the quality in health care. Child satisfactions affect clinical outcomes, and medical mal practice claims. It affects the timely, efficient, and patient-centered delivery of quality health care. Child satisfaction improves the quality of health care and improved health outcomes. The most efficient method for this evaluation is to assess the children satisfaction with nursing care. In the case of child who cannot personally express their views, parents can help determine their satisfaction with the provided care. Satisfaction evaluation is an integral part of improving the quality of the healthcare provided in hospitals. . The quality of care can be assessed through determining children satisfaction based on their parents perception. Parents have a central role in the care of their sick child in the PICU. Parental satisfaction with their