AN ASSESSMENT OF THE IMPACT OF EMPLOYEES BEHAVIORS ON THE PERCIVED SERVICE QUAITY AND NO OVERALL CUSTOMER SATISFACTION
OSMAN AHMED EL SAAID OSMAN;
Abstract
SUMMARY
The concept of behavior does not take what it deserves as an important factor that impacts customer satisfaction especially in the hospitality industry and this is one of the main objectives of the current study.
This study is, however, is an at
The concept of behavior does not take what it deserves as an important factor that impacts customer satisfaction especially in the hospitality industry and this is one of the main objectives of the current study.
This study is, however, is an at
Other data
Title | AN ASSESSMENT OF THE IMPACT OF EMPLOYEES BEHAVIORS ON THE PERCIVED SERVICE QUAITY AND NO OVERALL CUSTOMER SATISFACTION | Authors | OSMAN AHMED EL SAAID OSMAN | Keywords | AN ASSESSMENT OF THE IMPACT OF EMPLOYEES BEHAVIORS ON THE PERCIVED SERVICE QUAITY AND NO OVERALL CUSTOMER SATISFACTION | Issue Date | 2008 | Description | SUMMARY The concept of behavior does not take what it deserves as an important factor that impacts customer satisfaction especially in the hospitality industry and this is one of the main objectives of the current study. This study is, however, is an at |
Recommend this item
Similar Items from Core Recommender Database
Items in Ain Shams Scholar are protected by copyright, with all rights reserved, unless otherwise indicated.