STUDY THE USE OF PATIENT SATISFACTION SURVEYS TO IMPROVE SERVICE QUALITY IN THE NATIONAL CANCER INSTITUTE-AN INTERVENTION STUDY

Dalia Negm El Din Mohamed;

Abstract


Patientsatisfaction survey (PSS) is an important tool for measuring quality of hospital care. Beside its role in accountability for the performance of hospital services, it could guide policy makers and hospital managers for evidence-based decisions to im


Other data

Title STUDY THE USE OF PATIENT SATISFACTION SURVEYS TO IMPROVE SERVICE QUALITY IN THE NATIONAL CANCER INSTITUTE-AN INTERVENTION STUDY
Other Titles دراسة إستخدام المسوحات الخاصة برضاء المرضى لتحسين جودة الخدمة فى المعهد القومى للأورام دراسة تدخلية
Authors Dalia Negm El Din Mohamed
Keywords STUDY THE USE OF PATIENT SATISFACTION SURVEYS TO IMPROVE SERVICE QUALITY IN THE NATIONAL CANCER INSTITUTE-AN INTERVENTION STUDY
Issue Date 2013
Description 
Patientsatisfaction survey (PSS) is an important tool for measuring quality of hospital care. Beside its role in accountability for the performance of hospital services, it could guide policy makers and hospital managers for evidence-based decisions to im

Attached Files

File SizeFormat
119884R9213.pdf953.02 kBAdobe PDFView/Open
Recommend this item

Similar Items from Core Recommender Database

Google ScholarTM

Check

views 3 in Shams Scholar
downloads 1 in Shams Scholar


Items in Ain Shams Scholar are protected by copyright, with all rights reserved, unless otherwise indicated.