Studing the Gap between customer,s expectations and perceptions to improve quality of seervices in Egyption

Karam Mansour Abd El Wanis;

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Title Studing the Gap between customer,s expectations and perceptions to improve quality of seervices in Egyption
Authors Karam Mansour Abd El Wanis
Keywords Studing the Gap between customer,s expectations and perceptions to improve quality of seervices in Egyption
Issue Date 2009

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