Proposed Framework for Applying “7S” Model as a tool to Improve Service Quality “An Applied Study on Egypt Post”

Engy Ahmed Yehia Salah;

Abstract


I. Research Introduction:
Offering perfect, defect free, services have long been recognized, and still remains an important strategic objective for any company and organization aspiring to build market share in a globally competitive economic environment


Other data

Title Proposed Framework for Applying “7S” Model as a tool to Improve Service Quality “An Applied Study on Egypt Post”
Other Titles 7S إطار مقترح لتطبيق نموذج كأداة لتحسين جودة الخدمة دراسة تطبيقية علي البريد المصرى
Authors Engy Ahmed Yehia Salah
Keywords Proposed Framework for Applying “7S” Model as a tool to Improve Service Quality “An Applied Study on Egypt Post”
Issue Date 2011
Description 
I. Research Introduction:
Offering perfect, defect free, services have long been recognized, and still remains an important strategic objective for any company and organization aspiring to build market share in a globally competitive economic environment

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